Privacy Policy

EasyBuzz – Kids Fashion Store

Effective Date: 20 October 2026

Welcome to EasyBuzz, your online destination for kids' clothing, baby fashion, and children's fashion accessories.

At EasyBuzz, we respect your privacy and are committed to protecting the personal information you share with us when browsing our website, creating an account, or purchasing products.

This Privacy Policy explains how we collect, use, store, protect, and share your information when you access our website or use our services.

By using our website, you acknowledge the data practices described in this Privacy Policy. Where required by applicable law, we will request your consent separately.

1. Information We Collect

When you visit or make a purchase from EasyBuzz, we may collect the following information:

Personal Information

• Full name

• Email address

• Mobile phone number

• Billing address

• Shipping and delivery address

• Account registration details

• Customer support communications

Order Information

• Products purchased

• Clothing sizes and product preferences

• Order history

• Payment status

• Transaction reference numbers

• Shipping and delivery information

• Returns and refund details

Technical Information

• IP address

• Browser type

• Device information

• Operating system

• Website usage information

• Cookies and similar technologies

We collect information directly from you, automatically through our website, and from service providers involved in fulfilling your orders.

2. How We Use Your Information

EasyBuzz may use your personal information for the following purposes:

• Processing and confirming customer orders.

• Delivering children's clothing and fashion products.

• Providing order tracking and shipping updates.

• Processing eligible returns, exchanges, and refunds.

• Creating and managing customer accounts.

• Responding to customer inquiries and complaints.

• Improving our website, products, and services.

• Detecting fraudulent transactions and unauthorized activities.

• Sending promotional offers and product updates where permitted by law.

• Complying with applicable legal, tax, and regulatory requirements.

We use personal information only for legitimate and specified business purposes or other purposes permitted by applicable law.

3. Payment Information and Security

EasyBuzz may offer secure online payment options through authorized third-party payment gateway providers.

Depending on the payment services available at checkout, customers may be able to pay using UPI, debit cards, credit cards, net banking, or other supported methods.

Payments are processed through the relevant payment service provider.

EasyBuzz does not require customers to disclose their UPI PIN, banking passwords, or card PIN to our customer support team.

Payment service providers may collect and process payment information according to their own privacy policies and security requirements.

Customers should review the applicable payment provider's terms before completing a transaction.

4. Shipping and Delivery Information

To deliver orders successfully, EasyBuzz may share necessary customer information with delivery companies, courier partners, logistics providers, and shipping service providers.

The information shared may include:

• Customer name

• Delivery address

• Contact number

• Order reference number

• Package and delivery details

This information is shared for order fulfillment, shipment tracking, delivery confirmation, and resolving shipping issues.

We do not authorize logistics partners to use customer information for unrelated marketing purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve the shopping experience.

Cookies may help us:

• Remember customer preferences.

• Maintain login sessions.

• Keep products in the shopping cart.

• Understand website traffic and performance.

• Improve website navigation and functionality.

• Measure advertising performance where applicable.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect shopping cart functionality, account access, or checkout.

Where required by applicable law, we will obtain consent before using non-essential cookies.

6. Sharing of Personal Information

EasyBuzz may share personal information with trusted third-party service providers when necessary to operate our business.

These may include:

• Payment processing providers.

• Courier and logistics companies.

• Website hosting providers.

• IT and security service providers.

• Customer support providers.

• Analytics or marketing service providers, where applicable.

• Government authorities where disclosure is legally required.

We do not sell customer personal information to third parties.

We expect our service providers to handle information securely and use it only for authorized purposes.

7. Data Security

EasyBuzz takes reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, alteration, disclosure, and loss.

Security measures may include access restrictions, secure connections, account protection mechanisms, and appropriate safeguards implemented by our service providers.

Although we work to protect customer information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers are encouraged to protect their account credentials and avoid sharing passwords or one-time passwords with unauthorized persons.

8. Children's Privacy

EasyBuzz specializes in children's fashion products. However, our website is intended for purchases made by parents, guardians, and other adults.

We do not intentionally collect personal information directly from children under the age of 18 without appropriate parental or guardian authorization.

Parents or guardians may provide necessary information, such as children's clothing sizes or product preferences, when purchasing products.

If we become aware that children's personal information has been collected inappropriately, we will take reasonable steps to address the situation in accordance with applicable law.

Customers who believe a child has provided personal information without authorization may contact us to request appropriate action.

9. Marketing Communications

EasyBuzz may send customers information about new arrivals, seasonal collections, special offers, discounts, and other store updates, subject to applicable consent and marketing requirements.

Customers may withdraw marketing consent or unsubscribe from promotional communications through available unsubscribe options or by contacting us.

Opting out of marketing communications will not prevent necessary transactional messages, such as order confirmations, payment updates, and shipping notifications.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy or to meet applicable legal and regulatory obligations.

Certain order, payment, invoice, or transaction records may need to be retained for accounting, tax, fraud prevention, or legal compliance.

When personal information is no longer required, we will take appropriate steps to securely delete or anonymize it, subject to applicable retention requirements.

11. Customer Privacy Rights

Subject to applicable laws, customers may have the right to:

• Request information about their personal data.

• Request correction of inaccurate information.

• Request updating or completion of personal information.

• Request deletion of eligible personal information.

• Withdraw consent where processing is based on consent.

• Raise complaints concerning the handling of personal information.

Requests may be subject to reasonable identity verification and applicable legal exceptions.

To exercise your privacy rights, please contact EasyBuzz using the contact details provided below.

12. Third-Party Websites

Our website may contain links to external websites, payment services, social media platforms, or third-party services.

EasyBuzz does not control the privacy practices or content of external websites.

We recommend reviewing the privacy policies of third-party websites before providing personal information.

13. Returns, Refunds, and Customer Support

When a customer requests a return, exchange, cancellation, refund, or product-related assistance, we may collect relevant order details and communication records.

This information is used to verify purchases, investigate concerns, process eligible requests, and maintain appropriate customer service records.

Refunds and returns are governed by our separate Refund and Return Policy.

14. Changes to This Privacy Policy

EasyBuzz reserves the right to update or modify this Privacy Policy to reflect changes in our business operations, website functionality, security practices, or applicable legal requirements.

Any changes will be published on this page with a revised effective date.

Where legally required, we will provide additional notice or obtain consent for relevant changes.

We encourage customers to review this page periodically.

15. Applicable Laws

EasyBuzz operates as an online kids' fashion retail store in India.

We aim to handle personal information in accordance with applicable Indian data protection and information technology laws, including relevant provisions of the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, and associated rules as they become applicable.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Business Name: EasyBuzz – Kids Fashion Store

Website:  https://easybuzz.store/

Email: contact@easybuzz.store

We will review privacy-related requests and respond in accordance with applicable legal requirements.

Thank you for shopping with EasyBuzz!

We value your trust and are committed to providing a safe, convenient, and enjoyable online shopping experience for parents and families