1. Introduction

Welcome to EasyBuzz – Kids Fashion Store.

These Terms of Service ("Terms") govern your access to and use of our website, https://easybuzz.store/, including browsing products, creating accounts, placing orders, making payments, and accessing customer support.

EasyBuzz is an online fashion store offering children's clothing, baby wear, kids' fashion accessories, and related products.

By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

These Terms should be read together with our Privacy Policy, Shipping Policy, Cancellation Policy, and Return and Refund Policy.

2. Eligibility and Account Registration

To place orders through EasyBuzz, customers must be legally capable of entering into binding contracts under applicable Indian law.

Individuals under 18 years of age should use our website only under the supervision of a parent or legal guardian.

Customers agree to provide accurate, current, and complete information when creating accounts or placing orders.

You are responsible for maintaining the confidentiality of your account credentials and for activities occurring through your account.

Please notify us immediately at contact@easybuzz.store if you suspect unauthorized access to your account.

3. Products and Product Information

EasyBuzz offers children's fashion products, including:

• Baby clothing and infant wear.

• Boys' and girls' clothing.

• Kids' casual and party wear.

• Seasonal clothing collections.

• Children's fashion accessories.

• Other related fashion products.

We make reasonable efforts to display accurate product descriptions, sizes, colors, pricing, and availability.

However, actual product colors may vary slightly depending on screen settings, lighting, and manufacturing variations.

Customers should review product descriptions, size charts, and specifications before placing orders.

We reserve the right to correct product information errors and update product availability.

4. Pricing and Taxes

All prices displayed on our website are in Indian Rupees (INR), unless otherwise specified.

Applicable taxes, shipping charges, and other fees will be displayed during checkout where relevant.

EasyBuzz may revise product prices, promotional offers, and discounts without prior notice.

However, price changes will not normally affect orders already confirmed and accepted, except where permitted by applicable law.

In the event of an obvious pricing error, we may contact the customer to resolve the issue or cancel the affected order and issue any refund due.

5. Orders and Order Confirmation

Customers can place orders through our website by selecting products, adding them to the shopping cart, and completing the checkout process.

After an order is submitted, customers may receive an order confirmation by email or through other available communication channels.

An automated order acknowledgement does not necessarily mean that the order has been accepted.

Order acceptance is subject to product availability, payment verification, and applicable fraud prevention checks.

If an order cannot be fulfilled after payment, we will inform the customer and arrange an appropriate refund.

6. Payment Methods

EasyBuzz may accept online payments through supported third-party payment gateways.

Available payment methods may include:

• UPI payments.

• Debit cards.

• Credit cards.

• Net banking.

• Other payment methods displayed during checkout.

All payment transactions are subject to authorization and verification by the relevant payment service provider.

EasyBuzz does not request customers to share confidential banking passwords, UPI PINs, card PINs, or one-time passwords with our support staff.

If a payment fails but an amount is debited, customers should contact us with the transaction reference details for assistance.

Payment processing and reversal timelines may depend on the bank or payment service provider.

7. Shipping and Delivery

EasyBuzz delivers eligible products to supported delivery locations in India.

Shipping availability, charges, and estimated delivery timelines may vary depending on the product, destination, and courier service.

Estimated delivery dates are provided for guidance and are not guaranteed unless expressly stated.

Delivery delays may occur due to courier issues, weather conditions, public holidays, logistical difficulties, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete delivery addresses and contact information.

Additional information about delivery services is available in our Shipping Policy.

8. Order Cancellation

Customers may request cancellation by contacting contact@easybuzz.store with their order details.

Cancellation requests are subject to the order's processing and shipment status, our published Cancellation Policy, and applicable consumer protection laws.

If an order has already been dispatched, cancellation may not be possible before delivery. Any subsequent return will be handled under the applicable Return and Refund Policy.

If EasyBuzz cancels an order after receiving payment, we will process any refund due to the original payment method or another legally permitted method.

9. Returns, Exchanges, and Refunds

We aim to provide accurate product information and satisfactory shopping experiences.

Customers who receive incorrect, defective, damaged, or otherwise non-conforming products may contact us for assistance.

Return and exchange eligibility may depend on applicable law, the product category, its condition, and the reason for the request.

Customers may be asked to provide their order number, photographs, or other reasonable supporting information.

Items such as hygiene-sensitive clothing may have additional return conditions where legally permissible. These conditions do not override applicable statutory consumer rights.

Refunds for eligible orders will be processed according to our published Return and Refund Policy.

Nothing in these Terms limits rights or remedies that cannot legally be excluded under applicable consumer protection laws.

10. Product Availability

All products displayed on EasyBuzz are subject to availability.

Occasionally, an item may become unavailable after an order has been placed due to inventory discrepancies or operational issues.

In such cases, we may offer the customer an alternative product or cancel the unavailable item and issue an applicable refund.

Substitution with a different product will require customer agreement.

11. Offers, Coupons, and Discounts

EasyBuzz may offer promotional discounts, coupon codes, seasonal sales, and special offers.

Promotional offers may be subject to additional conditions displayed with the relevant promotion.

Unless otherwise stated:

• Promotional codes cannot be exchanged for cash.

• Certain products may be excluded from offers.

• Multiple discounts may not be combined.

• Promotions may have expiration dates.

• Fraudulent or unauthorized coupon usage may result in cancellation of the promotional benefit.

We reserve the right to withdraw or modify promotions in accordance with their published terms and applicable law.

12. Intellectual Property Rights

All original website content owned by EasyBuzz, including branding, logos, graphics, text, product presentations, and website design elements, is protected under applicable intellectual property laws.

Third-party trademarks, product photographs, or other materials remain the property of their respective owners.

Customers may not reproduce, redistribute, commercially exploit, or misuse protected website materials without appropriate authorization.

13. Prohibited Activities

Users agree not to:

• Use our website for fraudulent or unlawful purposes.

• Provide intentionally false billing or shipping information.

• Attempt unauthorized access to website systems.

• Interfere with website functionality or security.

• Upload malicious software or harmful code.

• Misuse promotional offers or payment services.

• Impersonate other individuals or organizations.

• Violate applicable laws while using our services.

EasyBuzz may restrict access or cancel fraudulent orders where reasonably necessary, subject to applicable law.

14. Privacy and Data Protection

Your privacy is important to us.

We collect and process personal information for purposes such as order processing, payment verification, shipping, account management, and customer support.

For additional information, please review our Privacy Policy available on our website.

We aim to comply with applicable Indian privacy and data protection requirements.

15. Third-Party Services

EasyBuzz may use third-party providers for payment processing, shipping, website hosting, analytics, and other business operations.

These providers may have their own terms, policies, and operational requirements.

While we take reasonable care when selecting service providers, we do not control all third-party systems.

Nothing in this section removes EasyBuzz's responsibilities under applicable consumer protection laws.

16. Limitation of Liability

To the extent permitted by applicable law, EasyBuzz will not be liable for indirect or consequential losses arising from circumstances beyond our reasonable control.

We are not responsible for disruptions caused solely by customer internet connectivity, unauthorized account access attributable to customer conduct, or independently operated third-party services, except where legal responsibility otherwise applies.

Nothing in these Terms excludes or restricts liability that cannot lawfully be excluded, including mandatory consumer rights and remedies.

17. Website Availability

We aim to maintain a reliable and accessible online shopping platform.

However, website access may occasionally be interrupted due to system maintenance, technical failures, software updates, or external service interruptions.

We may modify, update, or temporarily suspend website features when reasonably necessary.

18. Changes to Terms of Service

EasyBuzz may update these Terms to reflect business changes, legal requirements, or improvements to our services.

The revised Terms will be published on our website with an updated effective date.

Where required by law, we will provide appropriate notice or obtain any necessary agreement.

Changes will not retroactively remove legally protected customer rights arising from previously accepted orders.

19. Governing Law and Dispute Resolution

These Terms are governed by the applicable laws of India.

If customers have complaints concerning products, payments, refunds, or services, they should first contact our customer support team.

We will make reasonable efforts to review and resolve complaints promptly.

Customers retain the right to approach appropriate consumer dispute redressal bodies, courts, or other authorities under applicable Indian law.

Nothing in these Terms restricts legally available consumer remedies.

20. Customer Support and Contact Information

For questions regarding these Terms, products, orders, payments, delivery, cancellations, returns, or refunds, please contact us.

Business Name: EasyBuzz – Kids Fashion Store

Website: https://easybuzz.store/

Email: contact@easybuzz.store

Business Address: [Insert complete registered or business address]

Customer Support Hours: [Insert support hours]

Customers are encouraged to include their order number when contacting us about an existing purchase.

21. Acceptance of Terms

By using https://easybuzz.store/ and purchasing products through our platform, you acknowledge these Terms of Service.

Your continued use of the website is subject to the latest applicable Terms and any rights provided by law.

Thank you for choosing EasyBuzz – Kids Fashion Store!

We look forward to providing stylish and comfortable fashion products for children and a convenient shopping experience for families.